Privacy Policy
Effective Date: [7/7/2025]
Spectrum of Hope (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you fill out a lead form or interact with our website or advertising.
Information We Collect
When you submit a form or contact us, we may collect the following information:
- Name
- Phone Number
- Email Address
- Zip Code
- Other details you choose to provide (such as diagnostic status)
How We Use Your Information
We use the information you provide to:
- Contact you regarding services you requested
- Schedule an intake or consultation
- Assist with insurance verification and service eligibility
- Improve our customer service and communication
We will never sell or rent your information.
How We Protect Your Information
Spectrum of Hope implements industry-standard security measures to protect your data and ensure confidentiality. All information is stored securely and only accessed by authorized team members for service-related purposes.
Third-Party Services
We may use trusted third-party tools such as Google Ads or CRM platforms to manage lead forms and communication. These services may collect or store data on our behalf, and we ensure they comply with strict privacy and security standards.
Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request corrections or updates
- Request deletion of your information
To exercise any of these rights, please contact us at the email or phone number below.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
HIPAA Disclaimer
Spectrum of Hope complies with the Health Insurance Portability and Accountability Act of 1996 (HIPAA), which protects the privacy and security of your health information. Any personal health information (PHI) you provide to us will be handled in accordance with HIPAA requirements.
Please note: submission of information through this form or our website does not establish a provider-patient relationship. Do not include sensitive medical information beyond what is requested. Once we engage in direct communication to begin services, you will receive formal HIPAA documentation and consent forms as part of the intake process.
If you have questions about how your health information is used or protected, you can contact us at the number or email listed below.